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anjel_5279
Participant
August 19, 2026
Answered

Charging

  • August 19, 2026
  • 1 reply
  • 14 views

You keep charging me twice. For the past 4 years of my college. Who can I contact for a complaint. 

    Correct answer kglad

    first, use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to make sure you have only one account.

     

    then check it (or them), https://account.adobe.com to see if you have more than one subscription.

     

    p.s.  if you need to continue this discussion, post in the account, payment & plan forum, https://community.adobe.com/questions-6

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 19, 2026

    first, use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to make sure you have only one account.

     

    then check it (or them), https://account.adobe.com to see if you have more than one subscription.

     

    p.s.  if you need to continue this discussion, post in the account, payment & plan forum, https://community.adobe.com/questions-6

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