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Participant
January 21, 2020
Answered

Chariged twice

  • January 21, 2020
  • 1 reply
  • 278 views

Why Adobe keeps charging my account? Even after I cancelled one, it charged me twice higher( about 91$). How can I contact the administration or who should I contact? And how can I receive my money back?

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Correct answer John T Smith

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 21, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730