CHAT AGENT INCOMPETENCE FAILURE TO REFUND

Forum|Forum|1 year ago
February 8, 2025
2 replies
499 views

I HAVE TRIED MULTIPLE TIMES TO COMMUNICATE A SITUATION THAT REQUIRES A REFUND AND THE CHAT AGENTS SIMPLY WAIT FOR HOURS THEN CANCELL THE CHAT

HOW CAN I GET EFFECIENT AND EFFECTIVE ASSISTANCE?

REP9249820437.pdf

Billing

kglad

Community Expert

@jiadene_skyworth_5237

you have to go through adobe support. that said, what documents do you have that show you're entitled to a refund?

Kanikas

Legend

Hi there,

We're sorry for the inconvenience. The ID that you have used in this community does not have any associated subscription, therefore I did not have charge details. Kindly use this link to get in touch with chat again to resolve this: https://adobe.ly/41iIb5n;

Hope this helps.

Thanks
^KS

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