Cobrança Indevida

Thank you for posting, ​@Tigas.

I am sorry you did not find more value in your usage of Adobe Stock.

I can confirm your did complete the self-cancel process successfully. Refunds are issued automatically and take up to 14 days.

Please see https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html for more information on the cancellation process for Adobe Stock.

Please update this public discussion thread if you have any additional questions, ​@Tigas.

you must cancel yourself.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html