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Participant
August 30, 2026
Answered

Cobrança Indevida

Conforme pode ser verificado no e-mail, eu cancelei a assinatura dentro de período de teste gratuito, porém consta na minha fatura e no site da Adobe uma cobrança de assinatura. 

EXIGO REEMBOLSO. 

    John T Smith
    John T SmithCorrect answer
    Community Expert
    August 30, 2026

    This is a public forum, not Adobe support... other users can't help
    A refund takes up to 14 days and is automatic if you cancel in no more than 14 days of a trial
    Did you cancel everything?

    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?

    2 replies

    kglad
    Community Expert
    Community Expert
    August 30, 2026

    check your account, https://account.adobe.com 

     

    does it show any subscriptions?

    Translate
    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 30, 2026

    This is a public forum, not Adobe support... other users can't help
    A refund takes up to 14 days and is automatic if you cancel in no more than 14 days of a trial
    Did you cancel everything?

    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    - and enter AGENT in the box asking How can we help you?

    Translate