Boa tarde,eu acabei de receber uma cobrança da assinatura sem a minha autorização, eu cancelei no mesmo dia que cobrou ... por favor preciso do reembolso eu estou desempregada e só peguei o período grátis para atualizar meu currículo ... por favor preciso do reembolso ....
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
contact adobe support (and hopefully, you clicking no links from whatever you received) and check your adobe account, https://account.adobe.com
there are 2 ways to contact adobe; chat and twitter (now x):
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter/x: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.