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tatiane_9161
Participant
May 9, 2025
Question

cobrança indevida

fiz um teste gratis cancelei antes do prazo, tenho todos os emails da adobe que comprovam o cancelamento , quero o estorno imediatamente, Isso é contra a lei.

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 12, 2025

and save those emails.

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    gupta shivangi
    gupta shivangi
    Legend
    May 12, 2025

    Hi @tatiane_9161,

    We appreciate you reaching out. I checked and found that the refund has been initiated yesterday. Please wait for 5-7 business days for the refund to be credited to your account.


    ^Shivangi

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    tatiane_9161Author
    Participant
    May 23, 2025

    MEU REEMBOLSO AINDA NÃO FOI REALIZADO, PRECISO URGENTE DE SUPORTE. 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 23, 2025

    check your account, https://account.adobe.com to see if there's a payment problem.

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