Cobro indebido

Question

Hola a todos. Active una version de prueba de adobe acrobat pro. Olvide cancelarlo a tiempo y se realizo un cobro. Posteriormente cancele la suscripcion y luego de un mes se volvio a realizar el cobro. En mi cuenta dice que no tengo productos activos entonces no se que hacer. Me pueden brindar alguna informacion de que puedo hacer?

Jeffrey_A_Wright · Answer

Danna, thanks for posting your question about managing your subscription to this public discussion forum. I can confirm you have successfully canceled your subscription. The additional charge could have been for the fee involved when canceling an annual membership. Please see https://adobe.ly/4k6WXTP for information on the normal charges that are incurred when canceling an annual plan early. ^JW

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded