Cobro indebido por parte de ADOBE

Question

Estaba suscrita a la membresia mensual de InDesign, la he cancelado y me han cobrado despues de un par de horas la membresia anual, yo no autorice el pago, requiero un reembolso. Como hago?
 
[El moderador trasladó el hilo al foro correcto]

Abambo · Answer

You probably had an annual subscription to Adobe InDesign. You may contact Adobe customer care and plead your case.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

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