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Participant
June 17, 2024
Question

cobro indebido tarjeta no autorizada

  • June 17, 2024
  • 1 reply
  • 110 views

Hoy he recibido un cargo en mi tarjeta aunque  no tenga ningun plan activo ni configurada la tarjeta autirizada para los cobros.

Solicito la devolucion inmediata.

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1 reply

kglad
Community Expert
Community Expert
June 17, 2024

if you've not had an adobe trial/subscription and suspect fraud, contact your credit card provider.

 

otherwise, there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.