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December 11, 2025
Question

COBRO NO AUTORIZADO

  • December 11, 2025
  • 1 reply
  • 92 views

Necesito ayuda. 

Yo adquirí la  prueba gratuita lo cancelé ayer y hoy me cobraron dos veces necesito el reembolso.

Y los agentes no contestan.

 

1 reply

kglad
Community Expert
Community Expert
December 11, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Jeffrey_A_Wright
Legend
December 11, 2025

Emily, I can confirm you did complete the cancellation request, and your commitment to Adobe has ended. I am sorry that you did not find more value in the services you were using. Please see https://adobe.ly/48PmaNY for more details on the cancellation process and any fees that will be applied. ^JW