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Participant
April 30, 2025
Question

cobro sin autorizar

  • April 30, 2025
  • 4 replies
  • 229 views

buenas tardes me estan cobrando en la tarjeta de credito un plan que no adquiri y no me deja cancelar 

 

gracias

 

    4 replies

    Participant
    April 30, 2025

    buenas tardes este link https://adobe.ly/3YQJc2z no me deja entrar ni me
    carga para serguir con mi proceso

    --
    <Removed by Moderator>

    Jeffrey_A_Wright
    Legend
    April 30, 2025

    My apologies, Marian. The correct link with steps to cancel Adobe Stock is https://adobe.ly/4iEQ0aQ.^JW

    Jeffrey_A_Wright
    Legend
    April 30, 2025

    Marian, did you intend to purchase Adobe Stock, in addition to your subscription? If not, then see https://adobe.ly/3YQJc2z for information on how to cancel your Adobe Stock subscription. Please be aware that you will lose access to any unused credits as soon as you complete the cancellation process. ^JW

    kglad
    Community Expert
    Community Expert
    April 30, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    April 30, 2025

    if you start a free trial it automatically becomes a paid subscription.  you can't cancel that subscription if there are payment issues.

     

    what's your account show, https://account.adobe.com