Skip to main content
Participant
October 20, 2023
Question

Cobros indevidos

  • October 20, 2023
  • 2 replies
  • 116 views
Me han querido cobrar la subscripcion masde 4 veces, y me la cobraron porque tenia dinero en la cuenta.
This topic has been closed for replies.

2 replies

gupta shivangi
Legend
October 20, 2023

Hi @default33046663ync5yr,

We appreciate you contacting us. We checked and found that you have been charged for using Adobe subscription for 1month and 17days.

Is there anything wrong with that? Let us know. We're here to help.

 

Regards,

Shivangi 

kglad
Community Expert
Community Expert
October 20, 2023

contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.