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Participant
November 20, 2023
Question

College Student Here: Why I am I being charged such a big amount to Cancel??

  • November 20, 2023
  • 4 replies
  • 220 views

Hello! I'm a college student (17) and am completely thrown off by the cancellation fee. Which amounts to about 109 dollars. I simply needed the subscription for my class for a couple of weeks as it was urgent and my teacher wasn't as merciful. However, I am finally finished, but now that I want to cancel, I am being charged such a ridiculous amount. Surely this is a mistake no...? This also seems quite predatory towards people who only need the adobe software for a short amount of time.

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4 replies

Legend
November 22, 2023

If you are 17 years old, in the US at least, you cannot enter into a binding contract. Have your parents contact Adobe and get the contract voided.

kglad
Community Expert
Community Expert
November 21, 2023

no mistake. the student subscription is an annual commitment.

Peru Bob
Community Expert
Community Expert
November 20, 2023

If you only needed it for a couple of weeks, you should have purchased a regular subscription that is not an annual commitment.

John T Smith
Community Expert
Community Expert
November 20, 2023

An education subscription is ONLY availablel for a year, not for a short time

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And difference between actual Monthly and Annual paid Monthly
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payment/td-p/14133040