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Participant
July 12, 2025
Question

Come posso annullare abbonamento

  • July 12, 2025
  • 2 replies
  • 206 views
  1. Sto ultimando la prova gratuita, vorrei non rinnovare l'abbonamento cosa devo fare? Grazie 

2 replies

kglad
Community Expert
Community Expert
July 14, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Shivangi_Gupta
Community Manager
Community Manager
July 14, 2025

Hi @salvatore_2766,

Welcome to the community!
I could not find any active or trial subscription associated with this email address. If you are using another email address, please cancel your trial on or before the 7th day to avoid getting charged on the 8th day.

Please follow the articles shared by the experts above. Let us know if you need any help.


^Shivangi