¿Cómo cancelar mi pedido? [edited by moderator]

Question

Hace unos cinco meses, se me hace un cargo de un producto qu enunca he utilizado, hoy que me he dado cuenta , lo ge intentado de cancelar y me salta un mensaje, que si cancelo ahora mismo , ne haran un cobro de 51.000 CLP - lo importante es que necesito que dejen de hacerme ese cobro a la tarjeta y pudiera eliminar ese producto a costo cero .
 
Atte . Patricio Aravena ontrareas

Nancy OShea · Answer

From the date you joined, you had 14 days to cancel without a penalty fee.

https://account.adobe.com/plans

Now after 5 months, you will be asked to pay a 50% early termination fee. To avoid fees, you can wait until your 12th month of service to cancel.

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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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