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pmfelix
Participant
July 31, 2026
質問

Como posso alterar o nome da fatura?

  • July 31, 2026
  • 返信数 4.
  • 12 ビュー

Fiz a compra sem ser possível adicionar nome e morada de faturação. O NIF (VAT) está correcto, mas o nome e morada não. 

 

Gostava de poder contactar a Adobe, mas não existe nenhum email ou formulário de contacto e se não puder fazer a alteração, terei de cancelar o plano porque o NIF (VAT) não corresponde ao nome.

 

Sabem dizer-me como posso fazer?

 

Obrigado.

 


 

I completed the purchase without being able to add a billing name and address. The VAT ID is correct, but the name and address are not.

I’d like to contact Adobe, but there’s no email address or contact form, and if I can’t make the change, I’ll have to cancel the plan because the VAT ID doesn’t match the name.

Can you tell me how to resolve this?

Thank you.

    返信数 4

    Jeff_A_Wright
    Community Manager
    Community Manager
    July 31, 2026

    Thanks for posting, ​@pmfelix 

    I'm sorry you're running into this problem.

     

    You should be able to review and update your billing information in your Adobe account by following the steps in this help document:

    https://helpx.adobe.com/manage-account/using/update-billing-information.html

     

    If the invoice has already been generated and the billing name or address is incorrect, the changes may only apply to future invoices. If you can't update the information yourself, you'll want to contact Adobe Support to talk about the options available for your account.

     

    If you continue to have trouble updating the billing information after following the steps above, please let us know, and we'll be happy to take a closer look.

    pmfelix
    pmfelix作成者
    Participant
    July 31, 2026

    Thanks for posting, ​@pmfelix 

    I'm sorry you're running into this problem.

     

    You should be able to review and update your billing information in your Adobe account by following the steps in this help document:

    https://helpx.adobe.com/manage-account/using/update-billing-information.html

     

    If the invoice has already been generated and the billing name or address is incorrect, the changes may only apply to future invoices. If you can't update the information yourself, you'll want to contact Adobe Support to talk about the options available for your account.

     

    If you continue to have trouble updating the billing information after following the steps above, please let us know, and we'll be happy to take a closer look.

    Thank you, but no, I still can’t edit the billing name, only the VAT number.

     

    kglad
    Community Expert
    Community Expert
    July 31, 2026
    pmfelix
    pmfelix作成者
    Participant
    July 31, 2026

    Thank you.

     

    Unfortunately that only allows me to change the VAT number. Not the name, which is what I actually need.