habia comprado el pack de 36 euros mensual y estos dos meses pasados no he podido pagarlo por que no yenia dinero me salia la opcion como que habia que actualizar la tarjeta pero lo que quiero es cancelar el plan y no volver a usarlo
If you subscribed to an annual plan, the is a fee for early termination. To avoid math, Adobe has charts for you. Use the two navbars to select your plan.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
To cancel, follow the steps here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
It includes cancelling if you purchased from Adobe and if you purchased elsewhere.
If you still have trouble, contact Adobe Customer Care: Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"
If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
You can also send a post through X (formerly Twitter) to @AdobeCare.
Do not reply to PMs, which are likely to be scammers.
I've moved your post to Account, Payment, & Plan for you.
~ Jane
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