Company is dissolving and new company being formed. How to deal with transition?

Forum|Forum|1 year ago
November 26, 2024
1 reply
196 views

We have a yearly renewal of adobe cc coming on Dec 9.

The company that holds the subscription currently is going to be dissolved.

Do we need to cancel the account and sign up with the new company or is there a way for us to change the company/billing information and that's it?

Chatting with the AI bot of Adobe has yielded 0 results and many frustrations. Any help here would be appreciated.

This topic has been closed for replies.

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

C

Carlos5C06Author

Participant

thank you kglad, but we do not have access to this console thing unfortunately. It asks to place a company name we do and it shows nothing so I think we cannot get support via that route.

kglad

Community Expert

do you have a teams or enterprise subscription?

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