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2 replies

Nancy OShea
Community Expert
Community Expert
November 1, 2019

Sorry, I have no idea what any of this means or what product or service it's related to.

Please log-in to your Adobe account to confirm you ordered what you think you ordered.

https://account.adobe.com

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
November 1, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html