Complaint about customer service, terms and plans [was: Adobe is the worst creative platform]
I have used Adobe Creative Cloud in the past and had always had problems with their customer service, terms and plans.
Event 1
- After using Adobe for less than a year, they charged me double the amount way before the renewable date. They said that after a year, the student plan had to pay the undiscounted price.
-They wouldn't refund me when I was trying to cancel my subscription and charging me earlier than the date.
-They made schemes such as they'll continue to charge me the discounted price when I just wanted it cancelled. How sketchy, desperate and unethical.
Event 2
- I wanted to subscribe to Adobe for ONLY a month for a student project, I was charged a cancellation fee. In what world is any student going to pay $120+
- The terms are only blatantly mentioned when I cancel but on the front page of my plan it is not mentioned even when I click on the dropbox to see the terms.
I am so done with the platform. You're such a well known platform but you use sketchy schemes.
