Compra com erro

Forum|Forum|5 months ago
August 26, 2025
2 replies
84 views

Eu não consigo utilizar, não consigo comprar, nem cancelar.

Bug

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

Jeffrey_A_Wright

Community Manager

Tatiany, I am sorry you are blocked from purchasing services from Adobe. What service are you trying to purchase? What device are you using to access the Adobe service? ^JW

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

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