Con fecha 29 de mayo se generó por parte de vuestro departamento de facturación una nota de crédito de 11,64 euros, por haber cambiado de plan de Adobe, hasta la fecha no me ha sido abonada. Desearía saber la forma en que me será abonada. Gracias.

Hi ​@Pacocenic,

We appreciate you reaching out. I can confirm that you have an active Photography plan since 10 months and 10 days.

Could you confirm when was the refund initiated?

Let me know. I’ll look into this.

^Shivangi

first, check for an open ticket, https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

If you were promised a refund and that did not reflect back since May, then you should contact Adobe support. These are peer to peer forums; you are not talking to Adobe folks here.