Confirm my plan is canceled

Hi
Sunny_Mountaine2e4

Thank you for reaching out to us on the Adobe Community.

We understand that you’d like to cancel your subscription. After checking your account, we found an outstanding payment that needs to be cleared first for AI Assistant for Acrobat and Acrobat Pro. Once the payment issue is resolved, you should be able to proceed with the cancellation.

You can find the cancellation steps here:
Cancel Adobe trial or subscription

You can also review the cancellation terms for your plan here:
Cancellation details for common Adobe plans

We hope this helps. Please feel free to reach out to us on the community if you need any further assistance.

^Akansha