Skip to main content
D
daring_Smile0D45
Participant
August 26, 2024
Answered

Consolidate files

  • August 26, 2024
  • 2 replies
  • 231 views

I have two previous Adobe account and wish to take them all into my new premium account. How?

This topic has been closed for replies.
Correct answer gupta shivangi

Hi there,

We appreciate you reaching out. Do you wish to merge two accounts into one? If yes, then this feature is not available as of now. You may need to cancel one account and continue with the other.
You can always contact our support team to get help regarding this and discuss the process in detail. Here: https://adobe.ly/4h2XHYM

Let us know if you have any questions.

 

Thanks,

Shivangi

2 replies

gupta shivangi
gupta shivangiCorrect answer
Legend
October 14, 2024

Hi there,

We appreciate you reaching out. Do you wish to merge two accounts into one? If yes, then this feature is not available as of now. You may need to cancel one account and continue with the other.
You can always contact our support team to get help regarding this and discuss the process in detail. Here: https://adobe.ly/4h2XHYM

Let us know if you have any questions.

 

Thanks,

Shivangi

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 11, 2024

contact adobe support if they're all individual subscriptions.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices