Consolidate files

Question

I have two previous Adobe account and wish to take them all into my new premium account. How?

gupta shivangi · Accepted Answer

Hi there,We appreciate you reaching out. Do you wish to merge two accounts into one? If yes, then this feature is not available as of now. You may need to cancel one account and continue with the other.You can always contact our support team to get help regarding this and discuss the process in detail. Here: https://adobe.ly/4h2XHYMLet us know if you have any questions. Thanks,Shivangi

kglad · Answer

contact adobe support if they're all individual subscriptions. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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