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Brian23841290jj2h
Participant
March 31, 2022
Answered

Constant Sign in Issues!!! Sign, Sign, Everywhere a Sign!

  • March 31, 2022
  • 2 replies
  • 793 views

Please, Adobe, fix the constant sign in issues.  It's a sign in here, there and everywhere a sign in for every service, switching between apps and devices, etc.  Good God man!  I spend more time refreshing the sign ins than working.  Can we get a 30 or 60 day sign in?

    This topic has been closed for replies.
    Correct answer Neelamk

    Hi Brian,

     

    We are sorry for your difficulties as Creative Cloud app prompts you to sign in repeatedly. please refer the below article link to resolve your query :

    https://helpx.adobe.com/in/download-install/kb/adobe-sign-in-loop.html

    We hope this helps. Please let us know how it goes.

     

    Regards,

    Neelam

     

    2 replies

    C
    charliegoodtime
    Participant
    January 10, 2024

    The issue I have is that every time I open Photoshop I have to sign in (I only have one PC) and then I am presented with a dialogue telling me I have to sign out of one of my existing devices (it's also installed on my laptop) - including the computer it has just asked me to sign in on yet again. I have to sign out of the same PC to use it. It's ridiculous.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 10, 2024

      @charliegoodtime 

       

      check your account, https://account.adobe.com

       

      to see and edit the activate devices.

       

       

      the same windows computer (one 32 bit and one 64) can be expected to be listed twice (though counted by adobe as one activation)

       

      Neelamk
      NeelamkCorrect answer
      Legend
      March 31, 2022

      Hi Brian,

       

      We are sorry for your difficulties as Creative Cloud app prompts you to sign in repeatedly. please refer the below article link to resolve your query :

      https://helpx.adobe.com/in/download-install/kb/adobe-sign-in-loop.html

      We hope this helps. Please let us know how it goes.

       

      Regards,

      Neelam

       

        B
        Brian23841290jj2hAuthor
        Participant
        April 1, 2022
        Firstly, one should not have to uninstall and reinstall anything, let alone
        their operating system due to an external demand for sign in. Secondly, I
        cannot on this particular system. Adobe should just chill on the constant
        requirements and allow a sign in period like most other cloud services.
        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        April 1, 2022

        there's no suggestion in the link given by @Neelamk to reinstall your os.

         

        nevertheless, if you don't want to follow any suggestion but would prefer to make a suggestion to adobe, use this https://www.adobe.com/products/wishform.html

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