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April 9, 2025
Answered

Conta inativa

  • April 9, 2025
  • 4 replies
  • 315 views

Estou com esse problema de conta inativa

Correct answer Shivangi_Gupta

I second @kglad. You'll need to be a part of the Team's subscription with the other account to join in as a collaborator. You can choose from the plans and compare the prices here: https://adobe.ly/4idSGvM

Let us know if you have any questions.


^Shivangi

4 replies

April 10, 2025

Estou tentando entrar com essa conta como colaborador, mas devido eu ter criado essa e mais uma não é possível por conta dessa nova regra

kglad
Community Expert
Community Expert
April 10, 2025

if you don't have your own subscription or trial you can't use adobe's apps.

Jeffrey_A_Wright
Community Manager
Community Manager
April 9, 2025

What Adobe software or service are you trying to access, Lucas? The account you used to post to this public discussion forum is active since you are posting but has no recent purchases or active subscriptions assigned to it. ^JW

April 10, 2025
Eu estou tentando entrar com essa conto como colaborador
Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
April 10, 2025

I second @kglad. You'll need to be a part of the Team's subscription with the other account to join in as a collaborator. You can choose from the plans and compare the prices here: https://adobe.ly/4idSGvM

Let us know if you have any questions.


^Shivangi

kglad
Community Expert
Community Expert
April 9, 2025

what's unexpected?

kglad
Community Expert
Community Expert
April 9, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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