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kassandra_5181
Participant
February 26, 2025
Question

Contact support

  • February 26, 2025
  • 4 replies
  • 422 views

How do I contact customer support?

    4 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    February 28, 2025

    Hi @kassandra_5181,

    Welcome to Adobe community!
    We are here to help. Could you share some details about the query you have?


    ^Shivangi

    K
    kensly_NEIT
    Participant
    February 28, 2025

    I subscribed for 1 year premium, but I have no access to it. How do I contact customer support 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2025

    check your account, https://account.adobe.com

     

    and. if you purchased from a mobile app store, contact the store.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 27, 2025

    For Individual users, log-in to your Adobe Account below with your relevant ID & password.

    https://account.adobe.com/

     

    For Teams & Enterprise users, contact your IT dept admin for assistance.  If required, they'll submit a support ticket from their Adobe Admin Portal.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 26, 2025

    that depends:

     

    about what? ie, what question/issue do you have?

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