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Participant
April 12, 2021
Answered

Contacting customer service chat

I'm trying to contact customer care on chat (or really just any possible way), but I'm just sent in an endless loop through different pages, where I inevitably end up on https://helpx.adobe.com/contact.html, where there is no contact info or option for chat.

Can anyone tell me where Adobe is hiding their contact info?

 

PS: I'm close to having a stroke here, since I know this could be made easily available, and I guess they don't want me to reach customer care.

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Form_v_FunctionCorrect answer
Participant
April 12, 2021

Ok. I had to enable all cookies first.

3 replies

Participant
October 23, 2023

 

You are unable to log on 

The code was supposed to arrive via email, but it did not arrive even if I pressed send again.

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kglad
Community Expert
Community Expert
October 23, 2023

@Esra321091211ahd 

 

restart your mobile.

 

check your account, https://account.adobe.com 

 

if that shows your subscription, click the sign in to a different account option and make sure to use exactly the same adobe id used to cofirm your account.

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Form_v_FunctionAuthorCorrect answer
Participant
April 12, 2021

Ok. I had to enable all cookies first.

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