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Participant
April 12, 2021
Answered

Contacting customer service chat

  • April 12, 2021
  • 2 replies
  • 657 views

I'm trying to contact customer care on chat (or really just any possible way), but I'm just sent in an endless loop through different pages, where I inevitably end up on https://helpx.adobe.com/contact.html, where there is no contact info or option for chat.

Can anyone tell me where Adobe is hiding their contact info?

 

PS: I'm close to having a stroke here, since I know this could be made easily available, and I guess they don't want me to reach customer care.

This topic has been closed for replies.
Correct answer Form_v_Function

Ok. I had to enable all cookies first.

2 replies

Participant
October 23, 2023

 

You are unable to log on 

The code was supposed to arrive via email, but it did not arrive even if I pressed send again.

kglad
Community Expert
Community Expert
October 23, 2023

@Esra321091211ahd 

 

restart your mobile.

 

check your account, https://account.adobe.com 

 

if that shows your subscription, click the sign in to a different account option and make sure to use exactly the same adobe id used to cofirm your account.

Form_v_FunctionAuthorCorrect answer
Participant
April 12, 2021

Ok. I had to enable all cookies first.