convert activation code for complete set into PS&LR Set

Forum|Forum|4 years ago
October 17, 2021
2 replies
249 views

Hello,

I've won an activation code for a complimentary access to Creative Cloud (12 months). But I only use LR&PS and already a plan for it. Is it possible to convert the my activation code to 2 or 3 codes to use PS&LR?

This topic has been closed for replies.

Nancy OShea

Community Expert

Read the fine print. It's probably an introductory offer for new customers only. Which most likely means it won't help you with your current plan as you're already a customer.

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Nancy O'Shea— Product User & Community Expert

T

Test Screen Name

Legend

Only Adobe Customer Service could do that, and I am 99% sure that they would not do that. You won a plan, not an exchangeable value. No, you just get 12 months to play with the other apps. HOWEVER, after a year it will start charging you for all apps. You may need to completely cancel and re-subscribe, and may lose all files on the cloud.

D

defaultggzezvwrilz9Author

Participant

I havn't really found a possibility to contact the Customer Service. It's really well hidden so that's why I'm asking here.

I don't need all those apps worth hundreds of dollars. I only need PS&LR and have a plan for it since 2016. 😞

Well and I don't have any files on the cloud so that wouldn't be a problem at all.

John T Smith

Community Expert

Be sure to remain signed in with your Adobe ID before accessing the link
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- or https://helpx.adobe.com/contact/phone.html
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