Dear,Could you please cancel my subscription? I totally forgot to cancel it on time, and unfortunately my computer is too weak for program, so I didn’t even use it.Thank you in advance!Best regards,Elina

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Elina25891559sy72

Participant

Question

Could you please cancel my subscription?

Forum|Forum|3 years ago
August 31, 2022
2 replies
230 views

Dear,
Could you please cancel my subscription? I totally forgot to cancel it on time, and unfortunately my computer is too weak for program, so I didn’t even use it.
Thank you in advance!
Best regards,
Elina

This topic has been closed for replies.

gupta shivangi

Legend

Hi Elina,

You can cancel your subscription anytime within 14 days of subscription for getting complete refund. Please follow the steps listed in the article shared by the expert above.

Let us know if you have any questions.

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Elina25891559sy72Author

Participant

Hello,
Thank you for your reply! Unfortunately I can’t manage your provided link, because it’s asking me to pay for subscription and i can’t cancel anything. Could you cancel manually?
Thank you!
Regards,
Elina

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Manan Joshi

Community Expert

Hi @Elina25891559sy72,

In such a case contact support.

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan