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L
laichDZ
Participant
August 20, 2023
Answered

creative cloud !!

  • August 20, 2023
  • 2 replies
  • 164 views

Hi Guys,
I purchased a subscription from one of the authorized distributors of Adobe
It is certified with CCE All Apps for K-12
I tried to contact support but it is not available today
My question: Can I continue using my subscription ?
am i okay with this ?

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Correct answer kglad

if you're a qualified student/teacher, you can use adobe's education subscription.

 

while you state you purcahsed from an authorized reseller, it's not clear you did. double-check that, http://adobedealreg.force.com/PartnerSearch?lang=en

 

and whether you can continue using your subscription depends on its terms. ie, contact your re-seller.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 20, 2023

if you're a qualified student/teacher, you can use adobe's education subscription.

 

while you state you purcahsed from an authorized reseller, it's not clear you did. double-check that, http://adobedealreg.force.com/PartnerSearch?lang=en

 

and whether you can continue using your subscription depends on its terms. ie, contact your re-seller.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
August 20, 2023

This is a public community forum and 95% of us are not staff. We don't have access to your account and we can't decide the legal stuff. I assume you need to figure this out with Customer Care.

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