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Participant
August 31, 2023
Question

Creative Cloud and it's ONE flaw.

  • August 31, 2023
  • 2 replies
  • 309 views
All of the things that Creative Cloud has promised me is pretty much non-existent. It says that I have to buy Premiere Pro even though I have the subscription for Creative Cloud. Even when I try to buy Premiere Pro it says that I'm trying to buy Creative Cloud AGAIN. I just want to edit my videos the way I have been for the past two years at school.
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2 replies

kglad
Community Expert
Community Expert
August 31, 2023

try the link given by @Manan Joshi first.

 

only if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

Community Expert
August 31, 2023