Creative Cloud billing nonsense
- September 10, 2024
- 3 replies
- 290 views
Got an email this morning from billing. My card on file expires this month, and my plans expire/renew in February and March of next year. That's in 6 months and 7 months. Hey Adobe, do you think your customers might appreciate slightly different wording? I'm very well aware that I'm getting a new card this month, and I need to update all my auto pays. Langauage like "avoid a lapse in service" and "we will re-attempt to charge your pending payments..." had me worried there for a minute. Adobe, you didn't "attempt" to charge me because my plan doesnt renew for HALF A YEAR. A scheduled payment six months from now isn't excatly "pending". I'm HALF A YEAR away from risking a "lapse in service", and this is not something I need to deal with "within the next 24 hours". I don't need the scare tactics before I have my coffee. Seriously.
*go ahead, comment that it does say "(If applicable)".
