Skip to main content
Participant
December 17, 2023
Question

Creative Cloud File Storage End.

  • December 17, 2023
  • 2 replies
  • 241 views

With the File Storage/Sync (Creative Cloud) coming to an end in February 2024, can we expect a decrease in the monthy for those that are currently paying for online storage?  My account is currently allowing 2TB of online file storage.  I am in the process of moving my many files to an alternate online storage/sync application.

 

Just curious what will happend to my account once storage is no longer available. 🙂

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
December 17, 2023
quote

Just curious what will happend to my account once storage is no longer available. 🙂


By @tysonjb

 

How does this impact me?

As a personal user, if you have content in your local Creative Cloud Files folder and have file syncing turned on, have files uploaded directly to the Creative Cloud website Synced files tab, or rely on Creative Cloud Synced files for folder and file sharing, you'll be impacted in the following manner:  

Starting February 1, 2024, Adobe will begin discontinuation of the Creative Cloud desktop synchronization service and the folder and file sharing capabilities of Creative Cloud Synced files. Files in the Creative Cloud Files local folder will no longer be copied to cloud storage, and those copies in cloud storage will be deleted. Files and folders shared with other users from Synced files will no longer be accessible. All Adobe apps that leverage Creative Cloud Synced files to enable users to share files across devices will remove those integrations

All assets in your local Creative Cloud Files folder on your device will remain intact and under your complete control. You may leave the assets in the Creative Cloud Files folder, or you may choose to move the assets to other Adobe-supported storage solutions, like Frame.io or Adobe Experience Manager (AEM) assets, or third-party cloud storage solutions with sync capabilities.  

The Creative Cloud Files folder will no longer be hidden when you sign out of Creative Cloud. The folder will be renamed to Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID). You can rename the folder as you see fit. 

 

from here:

https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html