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Participant
November 27, 2019
Question

Creative Cloud Installation issues

  • November 27, 2019
  • 1 reply
  • 145 views

Hi! I bought yesterday Creative Cloud All Applications version, i installed it correctly, but i still can't use or just install the apps i bought. I get always the "you need IT admin authorization" message, but i have only a Mac for personal use. I read all the post about this issue, and i watch the youtube video, but i can't see the config directory in my mac, as showed in the video. Could someone help me?

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1 reply

Jeffrey_A_Wright
Legend
November 27, 2019

Livio80, are you installing Creative Cloud on a computer and network that you own and manage? If so, see https://helpx.adobe.com/creative-cloud/kb/apps-tab-missing.html for steps you can take to resolve the error.