Creative Cloud Services

Forum|Forum|1 year ago
February 28, 2024
3 replies
487 views

The account was deleted unintentionally and I was asked to add the data again, and after adding it, I had this problem

" A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank. "

Is there a quick solution?

This topic has been closed for replies.

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

M

Micaela30497400m7xiAuthor

Participating Frequently

The problem is that nothing works in the account, my friend

You don't seem to have access to the Adobe Admin Console. If you think you should, please contact your system administrator.

kglad

Community Expert

contact the owner. they control who has admin control.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

kglad

Community Expert

are you the admin of a teams or enterprise subscription?

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Micaela30497400m7xiAuthor

Participating Frequently

yas am admin

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