Creative cloud sign me out

Question

I have a problem with creative cloud. It keeps singing out every 5 to 10 minutes. This started 3 months ago. I have contacted with support team multiple times, more than 6 people have connected to my pc for more than 3 hours each performing troubleshooting. The problem still occurs. I am angry and tired. I running late to finish my projects because I have to constantly wait to sign in in order to use my fonts, and there are times that stuks so bad that I have to restart my pc.

In all of this, I have to deal with the support team which, with an open case, every time an agent asks me what's the problem, so I have to explain again and again and then they say that they have to see it with their own eyes in order to fix it.

Please tell me that someone has a permanent solution to this.

Thank you

Nancy OShea · Answer

I think the problem is not Creative Cloud. But for some reason your system does not remember you are logged-in.

Did you try creating a new computer user profile with administrative permissions?
Have you tried booting up in Safe Mode?
Do you have another computer you can use?

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