Skip to main content
Participant
December 30, 2024
Question

Creative Cloud Tüm Uygulamalar 100 GB olan planı dahilince para iadesi yapılma

  • December 30, 2024
  • 1 reply
  • 177 views

merhabalar,

 

23 Eki 2022 tarihinde, Creative Cloud Tüm Uygulamalar 100 GB olan planına  başladım. Ödemelerim aylık kesildi.  En son ödediğim tarih olan 23 Kas 2024 tarihi. Ve ödediğim miktarınce uygulamaları  kullanabilecekmiyim.  Eğer yoksa, paramın tarafıma gönderilmesini istiyorum. Ödediğim faturalar ise ekte mevcuttur. Eğer yardımcı olursanız sevinirim.

 

 

 

 

 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 30, 2024

you're well beyond the free cancellation date, so you'll be charged a penalty for early cancellation.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.