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Participant
October 9, 2026
Question

credit card renewel

I received an email from Adobe saying that my credit card was expiring. I followed directions and entered information for a new card. I have not been able to open Lightroom Classic since. The account page shows the information for the new card. When I try to open LC, a message appears that I need to open an account or begin a free trial. How do I get LC to open?

    1 reply

    kglad
    Community Expert
    Community Expert
    October 9, 2026

    using the same id/pass used to confirm your account ( https://account.adobe.com ) is current, sign out and then sign back in to your cc desktop app.

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