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nathaliadesire
Participant
November 30, 2023
Answered

Cursos en línea aplican para el plan de estudiante?

Hace poco me inscribí en una academia de diseño en línea (que tiene plan anual), y tengo duda de si puedo cambiar mi plan de adobe a un plan de estudiante.

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    kglad
    kgladCorrect answer
    Community Expert
    November 30, 2023

    chat hours depend on your country/tome zone.  you can use twitter/x

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    4 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 30, 2023

    is your school accredited?  if not, you fail to qualify.

     

    otherwise, contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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    nathaliadesireAuthor
    Participant
    November 30, 2023

    Hello! Thanks!
    It does not qualify as a "College", but it does give accredited diplomas for the courses you complete. Honestly, I've been trying to contact support but the chatbot says that "they are out, try contacting during service hours" but they don't say when that is, not sure if they take days off for holidays or something. So, in the meantime, I wanted to see if someone else had this issue and solved it

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    November 30, 2023

    chat hours depend on your country/tome zone.  you can use twitter/x

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 30, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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