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Participant
May 6, 2025
Question

Customer service

  • May 6, 2025
  • 1 reply
  • 109 views

can someone tell me how to get to customer service? I was charged almost $40 for a program i didn't buy and can't find help!!!!

1 reply

gupta shivangi
Legend
May 6, 2025

Hi @jacquid64,

Welcome to the community!
I checked your account details and found that you subscribed to a monthly plan for Adobe Premiere Pro and cancelled it today. The free trial lasts for 7 days and this is the reason you have been charged. 

However, there would be no other charge since you have cancelled the plan.

Let me know if you have any questions.

^Shivangi