Dar de baja mi plan

Forum|Forum|3 years ago
June 23, 2022
3 replies
230 views

Porque me están cobrando US$82.45 por cancelar mi plan, si yo lo solicite en cobro mensual, y aquí me dicen que es un plan anual, yo no quería eso, y ya no puedo seguir pagandolo. Ayudenme por favor.

Cancel subscription

This topic has been closed for replies.

kglad

Community Expert

it's not so much a question of what you wanted, but what do you chose. if you chose an annual plan, there's a penalty (=1/2 the remaining commitment) for early termination.

check your account to see what you chose, https://accounts.adobe.com

Shivangi_Gupta

Community Manager

Hi Cristina,

We appreciate you writing in and we understand your point of view. Check out this article to know about the cancellation terms and conditions for Adobe subscription: https://www.adobe.com/legal/subscription-terms.html

I hope it helps.

JR Boulay

Community Expert

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

Acrobate du PDF, InDesigner et Photoshopographe

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