Deactivate Old CS 5.5 License from all Computers

Hello, I need to deactivate all the computers with my old Adobe CS 5.5 licenses; how can I do that when I no longer have access to the computers?

John T SmithCorrect answer

Community Expert

You can't do that... the ONLY way to deactivate an old license is to do it on the machine where the license is activated

Also, due to a policy change, Adobe support is no longer allowed to adjust an activation count

Correct answer

Community Expert

You can't do that... the ONLY way to deactivate an old license is to do it on the machine where the license is activated

Also, due to a policy change, Adobe support is no longer allowed to adjust an activation count

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Community Expert

ie, if you can't use the computers that have activations, you can't deactivate.

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Participant

That's totally crazy and might I add just wrong for Adobe to do to their long time customers.

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