Skip to main content
Participant
October 17, 2026
Question

Dear adobe, I come from Uganda I recently subscribed to lightroom. But I can't seem to change payment method. Or change plans because.your pages say unable to load. Please do not frustrate me

The plans and payment pages is unable to load for a week now

 

    2 replies

    kglad
    Community Expert
    Community Expert
    October 17, 2026

    use a mobile phone’s update (non-opera) browser with wifi disabled

    Translate
    Community Expert
    October 17, 2026

    If you have any adblockers or firewalls on your network or browser disable them and then try. If that does not help then change the browser/network.

    Translate
    -Manan