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francoisp7325296
Participant
September 10, 2022
Question

debiting my visa card without explanation

  • September 10, 2022
  • 3 replies
  • 107 views

I updated my Visa card and I was debited of 8 HKD without any message, is it normal or it is a scam from Adobe?

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    September 10, 2022

    If you did have an outstanding balance, and you do not have an Adobe subscription, contact the fraud department at your credit card company

    Nancy OShea
    Community Expert
    Community Expert
    September 10, 2022

    [Moderator moved from Using the Community forums to Account, Payment & Plan.]

     

    Did you have an outstanding unpaid balance owed to Adobe?  Log-in to your Adobe online account below to check invoices and payment history.

    https://account.adobe.com


    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert
    francoisp7325296
    Participant
    September 10, 2022

    How can Adobe debit my Visa card without telling me?