Dedicated bundle App plan ?

Question

Dear community

This month has been announced further increases of price. For those who has special needs like me, I'm passing from a previous plan of 36€ to 63€ with about 50% increase added which is not acceptable. I've been using all application only because i need Photography plan and sporadically Premiere , After effect and more frequentely Indesign and Acrobat.

That means I'm using 7App up to 20 avaiulable but monthly paying for the whole one yet. Is there any chance for Adobe to understand customer needs and propose customized bundle at dedicated accessible target price? Alternatives equally good and less expensive (or even free) are just behond the corner ..

Abambo · Answer

You have had a special price? And you are now getting priced as everyone?

It may be that the reason for the special price disapeared. It may also be, that Adobe did decide to abolish the special price. But it doesen't seem to me a price increase.

Anyway. The price for the all apps plan has been targeted at the standard user, who uses 3 applications regularily. I'm using 5 to 6. So the price is a real bargain, especially, because I have access to all applications, and I can sniff around, if I have time to spare. My Telecom price (3 mobile phones and internet) does cost me more than that. My daughter has Disney+ and my wife pays TV and Spotify. That together is also an all apps subscription. If you work professionally with these tools, it's simply a bargain.

If you have a pricing problem, I suggest, you try to contact Adobe support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Kindly note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.

If in doubt, ask the forum.

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