Delayed refund

Check your plans on https://account.adobe.com/plans. If you indeed cancelled in the 14 days frame, you will get a refund. If you have, as you said, a monthly plan, please note that this is only for the first month, not the subsequent months. 

Hi Tshegofatso38005645n28o,

please be aware that this is mainly a user-to-user forum, with only a limited amount of Adobe Employees present. We are not able to help you directly with any billing, account or subscription issues or refund inquiries. You will need to contact Adobe Customer Care for assistance:

• https://helpx.adobe.com/contact.html?rghtup=autoOpen

The link above will open a chat window. Type "Agent" into the chat box to bypass the chatbot and get connected to a real person. (Note: Your browser needs to allow popups and cookies or the icon won't show.)

You can also contact @AdobeCare on X.

Best regards,
Maurice