Delete my account

Question

I have contacted adobe support for individuals and they directed me to post this here. On a forum.
My email address EMAIL REMOVED is what I would like to use with my adobe profile. 
I cannot use it now because earlier this year, or possibly last year, it was a duplicate account and it was flagged to be deleted. It is taking a really long time to process the deletion, it is currently discontinued. Apparently it can take up to 30 days to delete. It's been months if not a year.
Can you please complete the deletion. 
 
Contacting adobe for this through a forum seems insane. 
 
Thank you, 
 
Erica
 
[personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

John T Smith · Answer

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html

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