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Participant
August 8, 2025
Question

delete my payment

  • August 8, 2025
  • 1 reply
  • 98 views

Hello, I want to permanently delete my payment information from my Adobe account because my subscription has ended.
Please remove any saved credit card or PayPal details from my account.

1 reply

kglad
Community Expert
Community Expert
August 8, 2025

go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

Jeffrey_A_Wright
Community Manager
Community Manager
August 8, 2025

Thanks for posting about your recent subscription commitment to this public discussion forum, Kamal. I am showing that the method of payment you utilized to pay for our services was declined. Please see https://adobe.ly/3J9Nzkl for information on how to correct the account. Once the account is in good standing, you can then complete the steps listed in https://adobe.ly/4orAbs9 to cancel the subscription. I am sorry your organization did not find more value in our services, Kamal. Please see https://adobe.ly/4mCgZ9j for more information on the cancellation and refund process. ^JW